This Statement explains how Platform Foundry LLC approaches non-public client information, client and tenant data, professional discretion, data stewardship, and the confidentiality of discovery, development, deployment, and ongoing support relationships.
Our core position: client information is treated as confidential by default. We do not publicize client names, projects, working relationships, or non-public business information without prior written consent.
Platform Foundry LLC (“Platform Foundry,” “we,” “us,” or “our”) develops and operates digital platforms, tenant-based applications, operational systems, subscription services, workflow tools, and related platform capabilities. In doing so, we may receive or host non-public business, operational, technical, commercial, project, customer, supplier, employee, document, image, workflow, and other service-related information.
We aim to operate as a discreet, founder-led development and platform partner. This Statement describes the principles we apply when handling that information and supporting client systems.
This Statement applies to non-public information received or processed through discovery applications, paid discovery, workshops, proposals, project discussions, development work, configured deployments, tenant-based applications, subscription services, integrations, support activities, and related client communications.
It should be read together with our Terms of Use, Privacy Policy, and any applicable order form, proposal, service agreement, data processing addendum, or other written agreement.
For purposes of this Statement:
Client Data may include operational records, workflow entries, customer or supplier information, status updates, project records, documents, photographs, attachments, evidence, notes, configuration data, reporting data, and other information relevant to the client’s use of the Services.
We treat Client Information and Client Data as confidential unless it has been made public by the client, is clearly intended for public publication through the relevant Service, or may lawfully be disclosed under an applicable exception described in this Statement or a written agreement.
We do not sell or rent Client Information or Client Data. We do not disclose it to competitors or unrelated third parties for their independent commercial use.
We use Client Information and Client Data only as reasonably necessary to:
Platform Foundry will not use a client’s name, logo, project, application, working relationship, testimonial, screenshots, results, or non-public engagement details in marketing, public case studies, social media, presentations, sales materials, or public announcements without prior written consent.
Information that a client deliberately submits for public publication through a listing, marketplace, directory, advertisement, public profile, or similar feature may be displayed and promoted for that intended purpose.
Access to Client Information and Client Data is limited to Platform Foundry personnel, contractors, professional advisers, and service providers who reasonably need access for legitimate discovery, development, hosting, communications, payment, security, backup, support, compliance, or service delivery purposes.
Platform Foundry may rely on cloud, application, communications, payment, monitoring, security, email, domain, backup, and related infrastructure providers. Information may be processed by those providers only to the extent reasonably necessary to deliver or support the applicable Service and subject to their applicable contractual, privacy, and security terms.
We use reasonable administrative, technical, and organizational safeguards designed to protect Client Information and Client Data against unauthorized access, misuse, alteration, loss, or disclosure. These safeguards are selected according to the nature of the Service, the information involved, the deployment model, and the reasonably foreseeable risks.
No system, transmission method, storage environment, cloud service, or security control can guarantee absolute security. If we confirm a security incident affecting Client Data, we will assess the incident and provide notifications or cooperation required by applicable law or the relevant written agreement.
Platform Foundry designs and operates tenant-based and account-based Services with access controls intended to limit access to authorized users and legitimate support purposes. The exact controls, roles, permissions, retention settings, and security features may vary by product, plan, configuration, and client agreement.
Clients are responsible for controlling their authorized users, protecting account credentials, assigning appropriate permissions, providing lawful instructions, and ensuring that information submitted to a Service may lawfully be collected and processed. Regulated, highly sensitive, or unusually high-risk information should not be submitted unless its use has been disclosed and agreed for the relevant deployment.
Client Information and Client Data are retained for as long as reasonably necessary to provide the Service, maintain business and billing records, meet contractual requirements, preserve security and backup continuity, resolve disputes, and comply with legal, tax, accounting, or regulatory obligations.
Data export, return, deletion, account closure, and post-termination retention are handled according to the applicable product functionality, plan, written agreement, legal requirements, and reasonable technical limitations. Backup copies may remain for a limited period as part of ordinary continuity and recovery processes.
Standard Services may include storage allowances appropriate to the relevant product or plan. Deployments that require unusually high volumes of documents, photographs, attachments, long-term retention, backup, transfer, processing, or archive storage may require separate technical and commercial scoping.
Where additional storage or processing is required, pricing may reflect the underlying infrastructure, backup, transfer, retention, support, and operational requirements. Any material additional charge should be communicated through the applicable plan, proposal, order, or written agreement.
Platform Foundry applies a non-publicity-by-default approach to client relationships. We also ask clients to treat Platform Foundry’s non-public proposals, pricing, methods, documentation, personnel information, technical discussions, platform concepts, and engagement details with comparable professional discretion.
Neither party should make public announcements, publish case studies, issue press releases, use the other party’s name or logo, or publicly identify a non-public engagement without prior written consent. This does not prevent appropriate internal disclosure or disclosure to professional advisers, insurers, auditors, financing sources, regulators, or other parties who reasonably need the information and are expected to treat it appropriately.
Platform Foundry may disclose Client Information or Client Data where reasonably necessary:
This Statement describes Platform Foundry’s general operating principles and public commitments. It does not replace a signed service agreement, order form, confidentiality agreement, data processing addendum, or other negotiated document.
If a written agreement provides more specific or stronger confidentiality, security, data processing, retention, deletion, incident, or non-publicity obligations, that written agreement will control for the applicable client and Service. If a written agreement conflicts with this Statement, the written agreement will control to the extent of the conflict.
Questions about this Statement, client confidentiality, or data stewardship may be directed to:
Platform Foundry LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
platformfoundrygroup.com
admin@platformfoundrygroup.com